Corvus Security Ltd, is able to provide highly trained and SIA Licensed Door Supervisors for any Licensed premises. We provide a smart well presented service with two way radio communication if required. All our operatives are selected for their skills in public relations, communication and Conflict Management. Our staff also posess a wide range of physical restraint techniques which are only used as a last resort. A number of our team are Welsh Speaking.
Corvus Security's prices are very competitive, please feel free to contact us regarding a quotation.
We are able to supply any number of Door Supervisors from 2 upwards. (Corvus Security does not deploy Door Staff to lone work on licensed premises due to the legal responsibilities and the risks involved. It is no longer safe or suitable to work alone). We have a duty of care to you, your customers and our staff which we take very seriously.
First Point of Contact at Your Venue
Our operatives are polite, approachable and friendly which is very important, as the Door Staff are the first point of contact the patron has. The way in which the door staff behave and deal with your customers affects the mood inside and image of the venue.
Our Door Supervisors main role is to manage the access to the venue, screening entry to customers on a number of criteria:-
I.D, does the patron have the required I.D to prove they are over 18 (or age required by your venue)
Drugs, is the person impaired by drink or drugs, do they therefore pose a threat to other customers enjoyment of your venue.
Dress Code, is the person appropriately dressed for the rules of the venue. This may be as simple as no baseball hats or hoodys.
Door Supervisors will also monitor Numbers of patrons inside the venue. We now use digital counters giving an actual figure of patrons in the venue at any time. This is required by the Fire and Licensing Authorities in all venues.
We also monitor inside the venue for:
- Crowd density
- Violent or intimidating behaviour
- Fire exits, making sure they are all kept clear
- Bar Staff / Venue Managers, ensuring their safety at work
In Gwynedd and most areas of North Wales, PUBWATCH is in place. This system prevents repeat violent or problem patrons to be banned from all licensed premises for a given period. Corvus Security Ltd, fully supports and works with the Police and the Pubwatch scheme.
IF PATRONS ASSAULT / THREATEN MEMBERS OF THE PUBLIC OR VENUE STAFF A MEETING WILL BE HELD AND THE PATRON MAY BE PLACED ON PUBWATCH.
Zero Tolerance (at licencees/management's request)
In some of our venues we now operate a ZERO TOLERANCE Policy on drugs and violent / intimidating behaviour. Any concealed weapons / drugs or assaults result in the person being Arrested, with no exceptions. For more details please contact us, for many venues this is not necessary.
Our approach to managing conflict is POLITE but FIRM.
Our staff have all completed training in conflict management.
Corvus Security Ltd, WILL remove, arrest or hand to the Police anybody who is fighting within or outside the venue. We will also eject / arrest anybody in position of illegal substances or drug dealing. (Arrest is at our discretion)
Our Teams main focus when working in a venue is to enable you to provide a safe, friendly and enjoyable environment where customers can relax, unwind and enjoy themselves.
We also believe your staff should be able to enjoy their work without threats of violence or intimidation and always encourage open communication between you, your staff and the Door Supervision Team.
Security Risk Assessment
Our managers have completed courses on Risk Assessment and have the ability to conduct a security Risk Assessment on your premises.
This service is available to all venues, cost depends on the size and nature of the venue. A discounted service is available to customers who employ our Door Supervision Teams.
Personal Licence Holders
A number of our team are also personal licence holders, we are able to offer these staff in the absence of the D.P.S to protect your licenced premises in your absence.
For more details please contact us.